Christmas in Prague

Prague Christmas Market

An easy way to make your reservation.
Reserve your vehicle of choice as soon as possible. Take andvantage of our on-line resevation system or place your order by phone. If you need to use our services immediately or in the early hours of the morning, please contact us. Immediately after requesting your order you will receive an email of confirmation with instructions.

How to pay.
You can pay in Czech crowns, US dollars, British pounds and Euros. If you book a return transfer you can pay our driver the full amount for both trips - from and to the airport. Of course, you can make a one way payment and pay for the return trip on your way back. The driver will give you a receipt of your payment. If you decide to pay by bankcard, please make sure that we accept that particular card. You can also pay via the internet.

Important contact.
Turn on your mobile phone as soon as your flight lands. If you cannot locate the driver, contact us immediately so that we can resolve the problem. In case of a prolonged wait for your luggage we would kindly ask you to inform our task dispatcher or the driver waiting in the arrival area.

Spot Perfect Prague

Your arrival.
After your plane has landed and you have gone through customs a driver will be waiting for you in the arrival area. He will be holding up a sing with your name on it. The driver will help you with your luggage. If you book just one transfer (from the airport only) you can arrange a return trip from your hotel back to the airport with the driver. If you have any questions regarding our services don´t hesitate to ask.

Notice
Be wary of suspiciously low prices of some transport companies. You will avoid the unpleasant surprises, such as long waiting for other clients, who will travel with you - even if you have booked a private transfer (car), the non-return journey, although you already paid for it or poor technical condition of the car.

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Prague Airport Transfers

www.prague-airport-transfer.net -> FAQ

FAQ - Frequently Asked Questions

What should do if I haven t received my confirmation?
After having made your reservation you should receive an e-mail confirming your booking.
If this doesnt happen, please call us or send us an e-mail.
We will gladly re-confirm your reservation or provide you with your reservation details.

What if my driver is late?
Unfortunately due to occasional heavy traffic or other complications your driver could arrive late. However, this occurs very rarely. If this does occur, our driver will inform us immediately so we can resolve the situation.
If this problem arises when youre leaving your hotel for the airport and we cannot get in touch with you, we will leave a message at hotels reception.
Please wait for your vehicle to arrive.

Do i have a lot of luggage?
In case your luggage is considerable in number or size, inform us while making your booking. We can arrange a bigger vehicle for you with a large luggage capacity.
The same applies if 2, 3 or 4 people are traveling with an excessive amount of luggage. In that case, you only have to pay for the number of passangers not the size of the car.

When and how can i pay?
You can either pay directly after you make your booking using the internet payment option, or by cash / bank card to the driver.
If you order a return trip you can pay our driver immediately. The driver will give you a receipt of your payment.
Of course, you can make a one way payment and pay for the return trip on your way byck.

What should I do if my luggage goes missing?
In case of a prolonged wait for your luggage or if your luggage goes missing, please inform our task dispatcher or the driver waiting in the arrival area.
We will know that your flight has arrived and we will wait for you.

How far is it from the aiport to the center of Prague?
The drive to Pragues centre takes 20 - 25min., depending on the traffic conditions. Unfortunately, during rush hours (in the morning and afternoon when traffic is at its peak) or if there is a road closure, the trip from or to the airport can take up to 45min..

What if my arrival time changes?
Our driver will be monitoring your flights arrival area and he will also be in touch with task dispatcher.
So, if your flight is delayed we will adjust to the situation. Our driver will be there waiting for you.

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